Newby Management began serving the manufactured housing industry in 1975. Founded by Martin Newby, the company was established with a commitment to excellence and family values. The company began serving as a brokerage, syndication specialist, and management company for land leased manufactured home and RV communities. Trustworthiness, honesty, integrity, and the importance of relationships were standards of the daily operation. These values, combined with a hands-on approach provided a solid platform on which the company was able to grow and flourish.
By 1985, Martin’s nephew Tim joined the team, building the blocks of a family business. Tim has served as salesman, regional manager, President / CEO of Newby Management. Tim currently serves as CEO / Chairman of the Board.
In the late eighties, Martin made the decision to incorporate his Christian beliefs into the business. As a result, a statement of purpose was created: “Sharing the Love of Christ While Providing Unique Management Services in the Manufactured Housing Industry.” This statement still serves as a yard stick by which the team’s operations are measured. Other core values have since been added, like “teachable spirit”, “servant hearts”, and “families first”.
The people side of the business – team members, investors, and residents – became the primary focus of every decision made. A program titled “Insight TRACK®” was started to survey the satisfaction of resident customers involved in our business. This survey instrument ultimately was integrated in the National Manufactured Housing Association as their method of evaluating how other operators were serving their residents.
In 1990, another nephew, Todd, was added to the team as community manager and was eventually promoted to regional manager, Vice President/COO and is currently serving as President/COO.
Newby Management also added a corporate Chaplaincy Program to meet the spiritual needs of the team and residents. This program is designed to connect with people on a deeper level, giving them a touch of humanity that is often lacking in the communities.
In 1994, the Newby Emergency Action Team (NEAT), was created under the leadership of Todd. This comprehensive disaster preparedness and recovery program was developed to help communities and residents prepare for and recover from natural disasters and other emergencies. By 2006, a third nephew, Randy, joined the team as the Information Technology Director, and has worked to keep the company on the cutting-edge of technological advancements.