The mobile home industry is riddled with myths. Some are big, some are small, but most of them are not true. We are going to debunk just a few today.
Mobile Homes Aren’t Built to High Standards
Many people think of mobile homes as they were in the 1960’s. Today, the standards are much higher, making many manufactured homes comparable to site built homes. In fact, these homes often have high end upgrades including granite counters, stainless steel appliances and more. They abide by safety standards that, in many cases, surpass those of site built homes. Not to mention they produce less waste and cost less too. These days, manufactured homes are an affordable and quality option for people who want to purchase a home. At Newby Management, we are working to upgrade some of our older homes, along with bringing in brand new homes built in 2015. This gives options to people who are looking to spend a little less, or for people who have a little extra in their budget. Either way, you’re getting a high quality home you’re sure to love.
Mobile Homes Can’t Stand Up to Bad Weather
If a tornado or hurricane rips through a town, you’re sure to hear about the damage caused to manufactured homes. Why? Because it’s an easy story, even though it doesn’t always represent the bigger picture. Mobile home safety standards are monitored by HUD, and after Hurricane Andrew in 1992, the building codes were updated to ensure that mobile homes are safe in a “run of the mill wind storm”. In areas prone to hurricane-force winds, for example Florida, the standards required that manufactured homes be resistant to winds up to 100 miles-per-hour in Wind Zone II and 110 miles-per-hour in Wind Zone III. This means that the standards for manufactured homes is actually higher than building codes for site-built homes. WeatherNotebook.org, a site produced by the Mount Washington Observatory stated: “The truth is that tornadoes are in no physical way attracted to manufactured houses of any kind. That would be like saying that snow is attracted to mountains, or hurricanes are attracted to fish. There just happens to be a lot of trailer parks where there happens to be a lot of tornadoes. Also, there are probably a lot more mobile homes than you think.”
Mobile Homes are More Prone to Fires Than Site-Built Homes
If you watch the nightly news it can surely feel like more mobile homes are burning down than any other type of single-family housing. But the truth is that manufactured homes are no more likely to catch fire than any other type of home, according to an annual report released by the Oklahoma State Fire Marshall’s office. A national fire study conducted by the Foremost Insurance Company showed that site-built homes are more than twice as likely to experience a fire compared to manufactured homes. This study stated that the number of home fires is 17 per 1,000 for site-built homes and only 8 per 1,000 for manufactured homes.
Mobile Homes Aren’t Energy Efficient Like New Site-Built Homes
At Newby Management, we are in the process of selling and placing new 2016 manufactured homes. Builders today pride themselves on building homes of the highest quality that meet national energy efficiency standards. An example of this is our Skyline Homes models. They are a Green Building Energy Star Partner, which means that have met or exceeded the the requirements of industry government standards. They do they by using:
- Top-Grade Insulation
- Extensive caulking and tight construction to eliminate unwanted drafts
- High-Performance Windows and Doors
- Use of UL and Energy Star approved materials including low-escape air ducts
- Additional upgrades are available to meet more rigorous EPA energy standards of a Qualified Energy Star home, including:
- An increased amount of insulation
- Super high efficient furnace
- Programmable thermostat
This is only one example of a home builder who produces new energy efficient mobile homes. But here’s the deal, energy efficiency is a relatively new thing, and while manufactured homes a being regulated for it, site-built homes still aren’t. So the truth is, new comparable site-built homes are going to be less energy efficient than new comparable manufactured homes.
Mobile Homes are Impossible to Finance
This myth prevents so many possible homeowners from owning the home of their dreams. For new manufactured homes, some buyers are able to finance their homes through the retailers when they purchase. Today, big financing companies like Wells Fargo offer manufactured home financing.
“Expanding our balance sheet lending in this sector, combined with Wells Fargo’s existing product capabilities, provides a full-spectrum of solutions for customers in the manufactured home communities industry,” says Mark Myers, head of Commercial Real Estate at the bank.
Also, under the Title I program, FHA approved lenders make loans from their own funds to eligible borrowers to finance the purchase or refinance of a manufactured home and/or lot. You can learn more about financing by visiting HUD’s website to see what qualifications buyers need to meet.
If you’re looking for a brand new manufactured home like the one pictured in this article, visit Newby Realty to see some of the options we have in beautiful communities across Florida.
Whether your team is large or small it can be hard to get everyone rowing in the same direction. What can you do to give your team direction? Make sure they know what’s expected of them at all times. At Newby Management, we help our team members stay the course with a wallet-sized Credo Card that defines our team’s goals each day. When we all remember these simple statements, we can present a unified front, offer better customer service and keep our team moving together.
In fact, the Ritz-Carlton, a top contender for customer engagement reads their Credo Card aloud each morning in an all-staff meeting dubbed “the line-up”. Their wallet-sized Credo Card is part of the Ritz-Carlton team members daily uniform. This small card helps keep their team members on track so they can offer the best customer service possible, and it shows. Ritz-Carlton consistently wins the the top spot in PeopleMetrics’ Most Engaged Customers study.
Newby Management’s Credo Card reads as follows:
Smile! Always maintain positive eye contact.
Smiling is a great way for our team members to communicate that we are here to serve happily. Much like at other service-based organizations, we want our guests, residents, and vendors to know that we are serving with pleasure and they are our top priority. Plus it takes 43 muscles to frown, but only 17 to smile, so let’s see those pearly whites!
Uncompromising levels of cleanliness are the responsibility of each team member.
Cleanliness is one way to show that we are proud of our community and work environment. Part of keeping our spaces uncompromisingly clean is to ensure that each team member takes responsibility for not only their own messes, but the daily needs of the community. When we all work together, we can keep our environments looking professional to help increase work productivity and offer good first impressions to all who visit.
Create a positive work environment. Practice teamwork.
Teamwork isn’t just good for the company, it’s good for the team members too. In fact, about 75% of employers rate team work and collaboration as “very important”. When we all work together, we can accomplish our goals faster, but also in a more diversified way. We learn different ways of doing things and we come together to realize a common goal. That’s how strong teams are built.
Be an ambassador of your community inside and outside of the work place.
We should all be our community’s best ambassador. Each team member is helping to shape the community’s story one day at a time. This means that we accept and live out the company’s core values not just at work, but in our lives. It means being as enthusiastic about your position at 6 PM as you are at 6 AM. It means sharing that joy with others and letting it become part of who you are.
Any team member who receives a resident complaint “owns” it. A one-hour response time is the goal.
Have you ever placed a customer-service call to a company when you were really upset and somehow everyone you talked to told you that you needed to speak with someone else to get your issue resolved? It’s not only frustrating, but also makes you feel devalued and even more annoyed. You start to wonder if there is anyone at the company who can actually help you. At Newby Management we have a different approach. If we receive the complaint, we help solve it from start to finish. Even if other team members need to get involved, it’s the responsibility of the first team member to own the complaint and follow through.
Escort residents and guests rather than pointing out directions to another area of your community.
Escorting residents and guests to their destination shows them that you not only have time for them, but respect them. Excellent customer service companies like Publix know this to be true. If you’ve ever asked where the bread is in a Publix before, chances are the team member stopped what they were doing and walked you to the isle. They let you know that you were more important than whatever task they were doing. That’s what we strive for at Newby Management.
Be knowledgeable of all Newby Management communities (location, amenities, etc.).
Being knowledgeable about your community amenities shows that you have a commitment to the community. You are telling your guest, resident or vendor that you love the community and know it inside and out. If you aren’t sure about basic community amenities it shows that you don’t care to learn about the place where you work, therefore you probably don’t care about the people either and that’s not a good sign. People feel confident when you have the knowledge, and especially insider knowledge, on the place where they call home or want to call home.
Use proper telephone etiquette. Always answer with a smile.
Often times, phone interactions are people’s first impression of a community or business. We want them to know that their call is important and that their needs are respected. People can tell when you answer with a smile and are ready to help them. At Newby Management, our team members answer by saying “Hello, thank your for calling Newby Management, this is Mary. How may I serve you?”. Right away, the person on the other end of the line knows we are happy to be speaking to them and are ready to serve.
Work clothing should be clean and neat. Community shirts are to be worn when and where appropriate.
When you dress nice you feel nice, and that means you are more likely to be productive. It’s true! A study published by the journal Social Psychological and Personality Science, showed that people engage in higher levels of abstract thinking when they dressed up, compared to when they dressed down. So dressing for success is not just good for your looks, it’s good for your brain too. Making sure to wear the proper team uniform also presents an organized and put-together company that people can trust.
Protecting the assets of your community is the responsibility of every team member.
When team members think of the community and the assets inside them as their own, they are much easier to protect. It’s the responsibility of all our team members to ensure that our community’s are protected. When we work together, we’ll see that less incidents happen and that our community’s run smoothly and efficiently with happy team members and happy residents.
How do you feel about Credo Cards? Does your community use them? Are your team members rowing in the same direction? Learn more about how Newby Management builds up and encourages both residents and team members by checking out more blog posts or browsing our website.
Here at Rolling Greens, a 55+ luxury golf community in Florida, we are excited to bring you 5 tips to take advantage of Florida golfing. We are located in sunny Ocala, Florida, where our 18-hole executive golf course is popular with residents and guests alike. Get ready to perfect your Florida golf game.
BEAT THE FLORIDA HEAT
Ya’ll, Florida weather is amazing. Know why? You can play golf any time of the year. But for most of the year, the weather is in the 80’s or 90’s, so here are some quick tips on how to stay cool while you perfect your golf game. (Psst: the average temperature in Ocala is a lovely 83 degrees.)
- Freeze a water bottle so it defrosts and stays cool throughout your game.
- Bring an extra towel or a specially designed cooling towel (they retain water but stay dry to the touch).
- Bring extra gloves (pro-tip), this way when yours get sweaty you have a backup pair.
- Wear light colored, moisture-wicking clothes to help stay cool.
- Drink water! Easy peasy, but also easy to forget when you’re trying to knock a hole in one.
RAIN, RAIN, GO AWAY
When it’s hot, it’s usually raining too. Florida storms often come with thunder and lightening, which make golfing during them unsafe. When they don’t, here are some quick and easy tips to play in the afternoon drizzle.
- It’s all about the gear: waterproof clothing, a well-constructed water-proof umbrella, water-proof gloves (you get it, clothes that help you stay dry).
- Bring along a good towel to dry clubs during play.
- Check the weather forecast and plan trips for the early morning, these are usually the best times to go in the summer months when an afternoon shower is almost guaranteed.
- Invest in a see-through plastic cover to protect your bag.
- Remeber: the rain will change your game. Take it slow and steady!
GOLF PROS KNOW THIS
Hate being stuck behind slow-moving players? Don’t we all! Especially when the sun is hot, you want to get through a course efficiently. Here’s a pro-tip we’ve saved just for you: talk to the rangers or starters. Tell them your handicap or average score range. They should be able to give you tips on which tees to play first, so you can avoid having the group behind you haggle you. Also, so you can get to post-golf drinks that much faster.
SEE YA LATER, ALLIGATOR
Let’s cut to the chase. Florida + Water = alligators. Here’s the good news, there have been no documented deaths from an alligator bite to a golfer. Still, that doesn’t make the danger any less real. Here are some quick and dirty tips if an alligator tries to ruin your golf game:
- Fight back, they look for easy prey. Attack the most delicate part of their body, the snout.
- Keep your distance from water. A ball is just a ball, so unless it’s right near the edge of the water, let that one go.
- Try to stay at or above the surface, once an alligator gets you under it’s much harder to fight back.
- Use common sense! Remember, golf courses are beautiful, but many the waterways on the courses are home to alligators. Make safety a priority.
MOVE OVER MICKEY MOUSE, IT’S TEE TIME
Think Orlando is all about Mickey Mouse? The famous golfer Arnold Palmer would disagree. Ranked the #5 Best Golf City in America by Golf.com, Orlando is home to half of the PGA tour, so you could have a famous golfer on your course. There’s plenty of public courses, and the median green fee is $49. Now you know an amazing secret next time the family takes a vacation to Orlando to visit Mickey Mouse.
Rolling Greens is located about an hour and a half north of Orlando, so it’s an easy drive and a great place to stay if you don’t want to deal with the hustle and bustle of Orlando traffic!
Want to learn more about the golf course at Rolling Greens? How about becoming a resident? We would love to tell you all about this luxury 55+ golf community. Thanks for checking out our Florida golfing tips and happy golfing to you!
Advocates for manufactured home safety in Ohio are urging the state senate to reject efforts by Govenor Kasich’s administration to gut an independent oversight commission.
The Ohio Manufactured Homes Commission, which has a $1.2 million annual budget, conducts safety inspections and helps resolve resident complaints for mobile homes, trailers and the more permanent double-wide homes.
Kasich’s budget would merge that nine-member board with the Department of Commerce, which has over 800 employees, arguing it would streamline home inspections.
The Ohio House already said no.
“My concern is that it would be buried deep into a bureaucracy that is typically unresponsive,” says Tim Williams, executive director of the Ohio Manufactured Homes Association.
About 900,000 Ohio residents living in manufactured homes, and Williams says if Kasich’s proposal gets approved, those Ohioans would be left without a legitimate state advocate on safety issues.
Since the commission was established, Williams says they’ve had less than 10 home complaints over three years, in comparison to 500 complaints per year before.
Kasich notes concerns for manufactured home safety, including fire safety. However, these are antiquated myths about manufactured home safety that have been proven wrong through numerous studies.
Manufactured homes built after June 1976 adhere to the federal Housing and Urban Development (HUD) Manufactured Home Construction and Safety Standards (The HUD Code). The HUD Code regulates the design, construction and installation of manufactured homes.
The HUD Code has revolutionized safety in manufactured homes and should not be confused with the older “mobile homes” and trailers which were built without a federal construction fire standard prior to 1976.
A 2013 study by the National Fire Protection Association (NFPA) indicated the fire safety code for manufactured homes is more stringent than the code for all other homes built on site. NFPA indicated today’s manufactured homes have 38-44 percent fewer fires and lower civilian fire injuries than site-built homes per 100,000 people.