Embracing Change

Embrace Change

There are a few weird people in the world, however, most do not enjoy change in their life.

Here at corporate, we have been hearing a lot about change as we set our sights on the future and a continued legacy of positive growth. We can all share changes we have experienced in our own lives. It has been said that “Change is the only constant in our lives.”

The reason change is so difficult is because we have programmed our lives by our desired outcome. When those goals, achievements, and benchmarks in life are not obtained or become threatened due to change, change or the author of that change becomes the enemy.

How do we embrace change with a Christian mindset? It begins with our mindset toward accomplishment. 

James 4:13-14 states “Come now, you who say, “Today or tomorrow we will go to such and such a city, and spend a year there and engage in business and make a profit.” Yet you do not know what your life will be like tomorrow. You are just a vapor that appears for a little while and then vanishes away.”

When we read and understand this passage of scripture we see that we are not as in control of our destiny as we think we are. Several obvious truths pop out, God is in control, life is short and God’s will is higher than my own. 

As I wrote this devotion I repeatedly was reminded of something I have heard Todd Newby discuss many times throughout the years of my employment. When asked about the future business and growth of Newby Management, he always states that we trust God for that. We allow God to bring the business to the company. This ensures we have the right business and avoid the wrong business. This does not mean we sit back and do nothing toward gaining new clients. It means we trust God for the direction.

Listen to James 4:15, the verse following what I previously read: “Instead, you ought to say, “If the Lord wills, we will live and also do this or that.”

I think about the number of people in our corporate office alone who have lost a spouse in recent years. The change they have gone through as a result. I think of Joel Weaver and the change from the mission field of Africa to a secular job in America after 40 plus years. Embracing change means first understanding the Lord has a “will” a desire for each one of us. The closer we live in accordance to His will for our lives, the more purpose-driven we become, as His desires become our desires. 

Understanding change and the “why” is a futile search. What we should remember is the promise of Romans 8:28 “And we know that God causes all things to work together for good to those who love God, to those who are called according to His purpose.”

Do not fear change; fear the inability to embrace it.

Finding The Right Motivation

Motivation

Finding The Right Motivation

Colossians 3:23-24

What motivates you in your work? Is it merely the paycheck you receive? Is it the pursuit of something more in life…material possessions? Maybe it’s nobler than that, perhaps a better future for your children.

I guess none of these in and of themselves are wrong or bad. However, when they are our sole motivation they can lead to great resentment which leads to disappointment when things don’t go the way we think they should. But when our motivation comes from the proper place, disciplined appropriately it can bring great satisfaction and success regardless of the production of our work good or bad.

The Apostle Paul wrote in his letter to the church of Colossae this instruction “Whatever you do, do your work heartily, as to the Lord rather than men, knowing that from the Lord you will receive the reward of the inheritance. It is the Lord Christ whom you serve.”

This passage gives us several axioms of truth enabling the ability to find joy in your life, motivation for life, and so on.

Notice first the importance of your work: “Whatever you do…” this is a great equalizing statement.. it brings great equality and importance to all conditions. 

Notice second how you are to perform your work:  “Do your work Heartily” 

Thirdly who you are working for: “As to the Lord” Vs 24 “it is the Lord Christ you serve”

Fourth your true paycheck: “You will receive the reward of your inheritance.”

When these principles become the driving force or motivation for our work and life, whatever it is we then can discipline ourselves with daily regimens that help us achieve those more earthly and personal goals of success, accomplishment, material gain. 

Four such disciplines come to mind:

  1. Energetic
  2. Enthusiasm
  3. Commitment
  4. Excellence

Supposing that we can be honest with ourselves, here’s a little test. Put these disciplines in question form and ask them of yourselves.

  • How is my energy level when it comes to my work and life?
  • How is my enthusiasm for my work and life?
  • How is my commitment level?
  • Am I producing to my highest ability?

Often times the daily grind of work, the daily issues that we deal with, the constant bombardment of people with attitudes, the list of negatives goes on and on, the daily noise of these can rob our joy and steal our focus. 

It is imperative to remember:

Your work matters to God, whatever you do!

Your work is to be done heartily!

Your work is for Christ alone!

Your work will not go unpaid!

 

Newby Management Community Barbeque!

 

By following Newby Management’s core values, we look for opportunities to enrich the sense of community amongst all residents.  As the pandemic waxes wains and wains, we’ve been able to resume our annual community barbeques.  Recently the Newby Team was able to visit Hawaiian Village serving grilled chicken and all of the fixings, drinks, and desserts.

 

The time was spent in service of the community and it was grand.  The interactions with residents remind us why we’re in business; We are here to serve (and not just food).  Thanks to everyone that came out for the meal and for those who missed the opportunity we will be back later in the year with our Strawberry Social!

If you have not had the opportunity to attend one of our events, take a look at the video to see what you are missing.

Newby Management’s Annual BBQ and Awards Ceremony for 2020

This year, we were able to resume to our annual BBQ and Awards Ceremony! We were so happy to be able to see and be with our employees, who came from all across the state of Florida. We were able to give out awards, enjoy board games, painting, laser tag, and some great BBQ.

Although the last year has been a tough one, our employees maintained their good attitudes and excellence in the workplace. We wanted to provide a time away for our employees to relax and enjoy fellowshipping with other staff members. We also wanted to publicly thank and recognize them for all the hard work and dedication they exhibited throughout the difficult year of 2020.

A number of awards were given out to our much deserving staff highlighting their Excellence in Stewardship, Super Support, being a Social Media Ambassador, and many more. Quail Hollow, managed by Lisa Graves, came away with The Most Outstanding Land-Lease community, while Clarice Campbell and her community, Tropicana Co-Op in Fort Myers, won The Most Outstanding Resident-Owned Community. The Most Outstanding RV Community was awarded to Bayhead in Tallahassee and their manager Doreen Wallace. For the greatly coveted President’s Award, corporate staff members Adam Pike, Director of Training, and Brenda Richter, Account Controller, were awarded for all of their hard work and long hours that were put into 2020.

To see more pictures from the BBQ and Awards ceremony, check out the album on our Facebook page.

Thank you all for the dedication and hard work shown in 2020. We are so blessed with our Newby Team and are anticipating a great 2021!

Staff Members Around Barn

Preparing for the 2020 Hurricane Season

2020 Hurricane Preparing

Preparing for the 2020 Hurricane Season

No one wants to see the hurricane graphic on the weather channel coming straight towards them, however, you must be prepared for the inevitable, which means preparing for every hurricane scenario before the beginning of hurricane season, June 1st. Hurricanes can cause serious damage and fatalities to those who are unprepared. Hurricanes can cause serious damage and fatalities to those who are unprepared. Accuweather hurricane expert, Dan Kottlowski, explained that of those people who were impacted by Florence and Michael (the two biggest hurricanes of 2018), the ones who did not have plans in place had the most difficulty in dealing with the storm when it was occurring and during the recovery. According to Accuweather, experts are predicting fourteen to twenty tropical storms for 2020, with seven to eleven turning into hurricanes, and four to six of those being of Category 3 or higher.

In order to be prepared, we suggest to buy all supplies necessary before the season starts to avoid the pre-storm shopping rush. Supplies should include bottled water, canned foods, a flashlight, batteries, a first-aid kit, and storm shutters or plywood to board up windows.

So, what do I do if a hurricane has formed and heading straight towards me?

First off, if you live in a storm surge risk area, be prepared to evacuate if a hurricane is heading towards your area. This should be done as soon as possible to avoid potential traveling issues.

Secure your home: No one wants to leave their home and belongings behind, but it is necessary in many situations in order to avoid fatalities. However, you can follow guidelines to protect your house as much as possible to avoid losing your home and belongings.

Windows are the most vulnerable part of the house during a hurricane due to the high winds blowing around loose debris such as trees, roof shingles, and pieces of metal. The best way to prevent debris from coming through a window and damaging your home is to cover all your home’s windows with storm shutters, 5/8-inch exterior grade plywood, or marine plywood. Make sure to keep these supplies handy until the hurricane season is over because an average hurricane season produces 12 named storms, of which six become hurricanes, including three major hurricanes. 

A lesser known tip to protect your home from damage during a hurricane is to shut all interior doors of the house. The Insurance Institute for Business and Home Safety explains on its website, “Closing interior doors helps compartmentalize the pressure inside the home into smaller areas reducing the overall force on the roof structure, which gives the roof a better chance of staying intact.”

Stay tuned in: It is also crucial to stay tuned in to your local National Weather Service office and local government/emergency management offices for updates, insights, and news. Hurricanes can change direction very quickly so it is important to monitor the weather frequently when a hurricane is in the area. In fact, Hurricane Michael (the strongest storm to hit the continental U.S. since Hurricane Andrew in 1992) went from nothing to a category 4 hurricane in a matter of four days. Figure out the plan of action for each possible scenario so you are prepared no matter what happens. Follow instructions issued by local officials. Leave immediately to a designated storm shelter if ordered!

If you are not ordered to evacuate:

1)Take refuge in a small interior room, closet, or hallway on the lowest level during the hurricane. Put as many walls between you and the outside as you can.

2)Stay away from windows and glass doors to avoid being potentially hit with debris or broken glass.

3)If the eye of the hurricane is passing over your area, there will be a short period of calm, but at the other side of the eye, the wind speed rapidly increases to hurricane force winds coming from the opposite direction.

For more tips visit:

https://www.ready.gov/hurricanes

https://www.weather.gov/safety/hurricane-action

https://www.nhc.noaa.gov/

https://www.accuweather.com/en/hurricane/accuweather-issues-2020-atlantic-hurricane-season-forecast-update/735844

5 Reasons Active Adult Communities Can Change Your Life

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Pickleball Cookout at Rolling Greens, Ocala.

Did you know that living in an active adult community can change your life? Studies show that activities and events can have numerous cognitive and health benefits for seniors. Here are 5 reasons you should not only live in an active community, but get involved too!

SLEEP SOUNDLY

Research shows that people who have more fulfilling relationships tend to sleep better than those who don’t. If you’re experiencing insomnia, try getting involved in the community. Getting active and on a regular schedule will help you to reset your internal clock, which will also help you sleep more soundly. Try going to some activities in the community that happen at the same place and time every week. It will give you a schedule, and help keep you accountable.

BRAIN BOOST

Did you know that research has proven people who stay mentally engaged can prevent the onset of dementia and Alzheimer’s disease?  Newby Management community’s like Rolling Greens host numerous events that can get your mind going. Activities like book club, card games or woodshop can teach you new skills, revive your interest in books, and keep your mind sharp. Rolling Greens keeps the calendar full, and even has an on-site social director to plan events. Communities like these will help keep your mind in shape! In one study at Rush, researchers followed about 800 people, all about age 80, for four years. The participants had no signs of dementia at the beginning of the study, but some described themselves as lonely and tested positive on a “loneliness scale.” During the study, 76 people developed Alzheimer’s-like dementia. People with the highest scores on the loneliness scale had more than twice the risk of developing dementia as those with more social connections who had scored lower.

INCREASED IMMUNE SYSTEM

Get out there and active, because studies show that getting out and having people around you makes your immune system function better. As humans, being active and social is an important part of our overall health, so important, in fact, that it literally affects how our body operates. Stay healthy and find some new friends to have fun with.

LIVE LONGER

A strong social circle can actually increase the length of your life! Even more importantly, it’s actually friends, not family, who give you the boost. The Australian Longitudinal Study of Aging studied the effects of friendships on health and aging. Older adults with the strongest network of friends were 22% less likely to die during the study than those with the weakest network of good friendships.

HAPPY & HEALTHY

Socially active seniors usually have a more positive mood, and it can help fight depression. Loneliness is a unique risk factor for symptoms of depression, and loneliness and depression have a synergistic adverse effect on well-being in middle-aged and older adults. Get out, get active and make some friends. Finding a well-rounded community is important. When you’re researching adult communities for retirement, be sure they are active and have lots of events! (And then make sure to go to them, after all, it’s good for you!)

Sources:

https://www.aarp.org/health/brain-health/info-11-2008/friends-are-good-for-your-brain.html

https://www.livescience.com/55882-family-not-friends-increase-longevity.html

 

Manufactured Housing: A Hidden Investment Opportunity

Remember your grandma’s mobile home park? Nothing to do, rickety houses lining disheveled streets. Today’s four and five star manufactured home communities are a far cry from those, and investors are taking notice.

These communities offer green spaces, amenities and high-end homes that offer the convenience of single-family homes without the cost. From fitness centers and clubhouses, to activities and luxury swimming pools, these communities are becoming more and more attractive to investors. In business terms, they offer stable returns, long-term occupants, and a relatively low capital cost to maintain the properties.

The financial risk is relatively low as well. Second only to self-storage, these communities have one of the lowest rates of default. It also has the second-highest net operating income growth, making manufactured home communities very attractive to both mom-and-pop, along with large investors.

Speaking of mom-and-pop, they make finding a manufactured home community for purchase difficult. The stability of the asset encourages long-term ownership, and the assets are often kept in the family. Still, investors in the market can often find a distressed property with 50% occupancy in need of repairs and community spaces. Besides mom and pop owners, large companies own a majority of the parks in the Untied States. Sun Communities, Equity Lifestyle Properties and RHP Properties are the top three owners, with a combined ownership of 200,000 sites.

An increased demand for manufactured housing from baby boomers and young families has encouraged lenders like Fannie Mae and Freddie Mac to announce an increase in manufactured housing production goals. The average cost of a manufactured home, minus land, is $70,600, compared to nearly $300k for a single-family home, according to the Manufactured Housing Institute.

Due to their affordability, manufactured housing falls outside of the institutional lending limit caps set for Fannie and Freddie. Interest rates have remained low, and borrowers have the option to shop around for the load terms that best suit the mobile home community, and the market. Because of this, borrowers benefit from a competitive product with a low interest rate, and a good return in a low-risk environment.

In the meantime, demand for manufactured homes continues to rise, leaving investors on the market searching for the next good deal.

Secrets to Using Strawberries in Customer Service

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The delicious strawberry desserts.

How can you use strawberries to serve your customers? That’s easy! Top them with shortcake, whipped cream, and our favorite, ice cream.

At Newby Management, Strawberry Socials are a tradition that has continued for almost 30 years, hailing all the way back to our founder’s childhood. Martin Newby grew up on a farm in Iowa. Along with the normal crops, they also grew potatoes, cabbage, sweet corn and 3 1/2 acres of strawberries.

At the end of the season, his mom and dad had the idea to invite the neighbors to bring homemade ice cream and they would supply the delicious strawberries. The birth of the first Strawberry Social was enjoyed by some 200 people on the front lawn of the farm.

As an adult in business, Martin was always looking for ways to provide extraordinary customer service to his customers. As he researched, providing a quality experience for consumers was a good place to start. Thinking back to his teen years on the farm, he remembered the Strawberry Socials with fondness. He felt these could be recreated for all residents.

Today, these Strawberry Socials are a point of fun and excitement in our communities. Residents gather together to laugh, fellowship and share life together. These aren’t any strawberry desserts either. It all starts with a generous helping of vanilla ice cream, topped with a decadent piece of shortcake, followed with a large scoop of strawberries and finished with a dollop of whipped cream.

Newby Management team members head across the state during the months of February and March to help serve up these delicious deserts to residents. It’s a sweet way to give back to our residents through service.

This One Idea Will Change The Way You Interact with Residents

resident relations, serving residents, manufactured home community, 55+ community Florida, property management, manufactured home property management, RV property ManagementEach morning, one of our community managers tours his community in a golf cart to see if any resident’s haven’t picked up their newspaper. Why does he do this? It’s a simple act that goes a long way in anticipating resident’s needs.

At Newby Management, this is one of our Three Steps of Service: “Anticipate and meet resident needs. Know your community family well enough to provide service even before they ask.” This means that you should pay extra attention to the sick elderly resident’s home. A paper left on the driveway for them could be a lot more serious than for other residents.

Getting to know your community is an essential part of being able to anticipate needs. For sick or elderly residents, a newspaper on the driveway could signal a need for help. For other residents, it could simply mean that they are out of town or on an early morning walk.

Anticipating needs comes in all shapes and sizes, from offering ice cream bars to residents at the pool to helping an elderly resident with home repairs. For instance, if residents love hanging out at the pool, but the furniture is old and rickety it might be time to consider purchasing new pool furniture. Also, we use the taller comfort pool furniture when possible. Waiting to make changes until residents have started complaining or have stopped coming to the pool entirely is too late.

Small acts of service can mean the difference between good customer service and great customer service. Finding new ways to serve residents should be exciting, and it’s the job of all team members to keep it that way.

Every team member should make it a priority to anticipate resident needs. Empower your team members to act on opportunities to go above and beyond for residents. This could mean stopping to help a resident locate a nearby service or walking with a resident to show them where the library is located.

If you host a weekly staff meeting, encourage your team members to share what they have done to meet resident’s needs. This will not only offer you an opportunity to praise them, but it will also give other team members good ideas. Be sure to encourage team members when they are engaging in excellent customer service.

At Newby Management, our team is constantly striving to serve our residents in new ways. We train our team members to take initiative, to anticipate resident needs and to create great communities. In fact, at a recent meeting we came up with tons of ways our community managers are already putting these theories into play.

How do your manufactured home communities anticipate resident needs?

Why Manufactured Home Communities Need Involved Management

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Tim Newby, CEO of Newby Management, serves residents cake at Camelot Lakes during their annual Summer BBQ.

A manufactured home community can seem like a business investment. It can be easy to forget that each community is a living, breathing entity that has its own individual character and personality. There isn’t a magical formula for managing manufactured home communities, and that’s why you need a hands-on property management company.

At Newby Management, we have been serving manufactured home and RV communities for 40 years. This has given us the experience we need to foster communities where people love to live. We know what works and what doesn’t, and we’re always trying to better ourselves as a company.

We have set certain standards for ourselves, like being close to our communities. This allows us the benefit of face-to-face interaction on a regular basis. It means being able to respond quickly in the event of crisis. It means being present and knowledgeable on all aspects of the community. A property management company who wasn’t readily available would not be able to accomplish this.

As manufactured home community property managers, being onsite means you can be aware of problems and address them proactively. You won’t have to wait for something to be in disrepair before you hear about it. If the pool looks dirty or the bushes need to be trimmed you’ll be  able to take the steps necessary to correct the problem.

This hands-on approach is carried out daily by regional managers who oversee specific communities and make regular onsite visits. They become familiar with each of their communities, the residents and the specific issues and concerns that each community might face. It’s this level of customized care that sets Newby Management apart from other companies.

Hands-off management companies will often try to apply a one-size-fits-all solution to each community. While these solutions may act as a band-aid for the community in the short term, they will not address the long-term needs of the community as a whole.

Having an involved management company sometimes means that every team member helps resolve issues that may arise within a community. At the community level, our team members have personal relationships with our corporate staff that makes it easy for them to handle everyday problems with ease. Plus, the community managers can speak directly to the person who can handle their specific issue.

As a Christian company, we also pay special attention to the needs of both our team members and residents. This often means going above and beyond to offer specialized service and care. Whether it’s prayers, our chaplaincy program or something more, we strive to provide personal care to our communities.

Managing manufactured home communities requires knowledge of a constantly changing product, the most important aspect of which is people. It’s requires sensitivity, availability and a strong business sense. These are all strengthened and added to when a hands-on management company is present.

How do you handle the demands of your manufactured home community?